Heavy freight.
Light work.
From the RFQ to the claim, freight runs on documents and milestones. MILE reads them, checks them, and keeps every party informed — by air, road, and sea.
You know these cases.
Shipments that go dark
Multi-leg journeys where nobody can say which party is holding the freight.
RFQs that can't be quoted
Missing dimensions, weights, and ready dates burning sales round-trips.
Paperwork at the worst moment
Documentation errors surfacing at the border, not at booking.
Claims measured in months
Cargo disputes that outlive the shipment itself.
Solutions for cargo.
Shipment tracking & milestone updates
Custody-aware tracking across every leg and hand-off — and exceptions flagged proactively, before the customer writes in.
eAWB & documentation
Air waybills validated down to the check digit, e-AWB lane capability confirmed, and freight paperwork checked for completeness the moment it arrives.
Costs, pricing & quotations
RFQs read, chargeable weight computed, missing fields chased once — and the finished quote relayed with every figure accounted for.
Storage & capacity prediction
AI models that forecast storage and capacity needs, so space is planned instead of discovered.
Load planning & space booking
From how the freight is loaded to booking space on the aircraft — including what can legally fly on which aircraft type.
Freight claims & disputes
Claims tested against the operational record, liability computed to the applicable convention, and settlements anchored to precedent.
Specialised agents. One conversation.
Tracking & Evidence Agent
Communication Agent
Intake Agent
Ticketing Agent
Resolution Agent
